Competencies

Every collaboration is based on a methodological foundation. le dot combines proven industry standards with pragmatic approaches for the Swiss market. These competencies are the building blocks for industry solutions and services.

1. Strategy and Decision Making

Technology decisions with long-term impact require methodology, not gut feeling. This is about structured decision-making and organisational scaling.

• Make-or-Buy Decisions: TCO analysis, differentiation check and vendor due diligence
• Agile Scaling and Descaling: Team Topologies, Inverse Conway and WIP limitation

2. Governance and Compliance

Anchoring regulatory requirements technically, rather than just documenting them on paper. From technology evaluation to supply chain security.

• Tech Radar and AI Governance: Structured technology evaluation and AI guidelines
• Privacy and Zero-Knowledge: Tenant isolation and end-to-end encryption
• SBOM and Supply Chain Security: Automated bills of materials and licence compliance

3. AI and Data

Running generative AI and customer data on sovereign infrastructure, without data leaking to US hyperscalers.

• Sovereign RAG Architectures: Local vector databases and verifiable answers
• Sovereign CRM and Automation: Open-source marketing automation with full data control

4. Architecture and Platform

Building systems that grow with the business. Modular, decoupled, independent of the frontend.

• Headless E-Commerce: Best-of-breed components and omnichannel orchestration
• Platform Engineering (IDP): Internal developer portals and automated provisioning

5. Operations and Quality

Stable systems do not happen by accident. Controlling costs, systematically processing incidents and getting stalled projects back on track.

• Continuous FinOps: Real-time cost transparency and cloud optimisation
• Observability and Telemetry: Distributed tracing and SLI/SLO definition
• Post-Mortem Culture: Blameless incident analysis and organisation-wide learning
• Project Rescue: Technical audit and remediation roadmap

6. People and Organisation

Technical excellence needs career paths beyond management.

• Engineering Career Frameworks: Dual-track systems and objective promotion processes