Support for Agencies and IT Service Providers
Releases become stressful events, critical knowledge resides only in individual heads, projects lose direction. Stable delivery processes and complementary technical leadership keep margin and quality predictable.
le dot brings technical leadership and delivery discipline and steps in where a neutral outside perspective or operational order is missing. The client relationship and the creative work stay with the agency.
Focus Areas
Delivery Assessment
The delivery chain is analysed in a few days: a prioritised action plan shows where releases, reviews, and handovers get stuck.
Tidy up and automate delivery
The delivery chain is analysed, tidied up and automated: DORA metrics, toolchains, and dashboards make quality measurable.
Interim Program and Project Management
Temporary technical leadership when internal capacity is missing or a project is stuck, with a structured handover to succession.
Rescuing Stalled Projects
A derailed fixed-price project is assessed neutrally, reprioritised, and brought back under control, with attention to margin and the client relationship.
Common situations
Onboarding Acceleration
Development environments, documentation, and handovers are standardised so new engineers become productive faster.
Release Stability
Releases, tests, and deployments are automated so quality does not first surface in production.
Decisions with no trail
Architecture and design decisions are documented with their rationale, so the context survives when people move on.
Scope Creep in Fixed-Price Projects
Requirements, change requests, and sign-offs are kept separate so that margin and client relationship do not work against each other.
Further information
- Delivery Management, evidence-based steering of software delivery.
- Developer Experience, improving efficiency in the engine room.
- Quality Assurance, quality as an integral part of development.
- SRE, applying engineering methods to operations.
- Post-Mortem, learning from incidents without blame.
- GitLab, the integrated DevOps platform for delivery.
- Backstage, the framework for internal developer portals.
- Golden Path, standardised, safe development paths.