Vtiger CRM

Vtiger is a proven open-source CRM system that supports the entire customer lifecycle from marketing and sales through to support.

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Core concept

All-in-one CRM: offers a broad range of features (lead management, quotes, invoices, project tracking) in an integrated PHP application.

Assessment

• Use case: SMEs that need a central customer record and want to digitalise existing processes.
• Advantage: Very comprehensive feature set even in the open-source version, easy to host (LAMP stack).
• Limitation: The codebase has grown organically and is less modular and modern than newer specialised solutions.

Related topics

• Business Strategy, the business context for Vtiger CRM.
• LAMP Stack, the comparison tool for Vtiger CRM.